FAQ – Scanning

When I try scanning I get the following message. Ignored barcode with invalid type. Wat should I do?

This message is usually caused when a non FMD barcode is scanned. In all cases recorded to date, the user scanned a 1D barcode on the pack.

1D barcodes looks the barcodes you usually see on a magazine or book:

1d sample barcode

The FMD barcode is a 2D Data matrix that looks similar to the following:

2d sample barcode

If the pack does not have a 2D Data matrix barcode then you do no need to scan it in ezFMD. Remember: You only need to scan prescription medicines that have a 2D barcode.

The scanner will not scan inverted barcodes, where the dots are white and the background is black.

This is a setting for Datalogic scanners that sometimes need resetting, most often when the scanner has lost its charge. See how to reset your scanner at this link.