FAQ – Special cases

By the very nature of this category, this page will build up content and answers over time, as special cases come to light.FAQ about special cases

What if a pack is missing a key data element, such as the serial number?
Some packs manufactured before the 9th of February 2019 were released with missing data element(s), typically missing the serial number. When ezFMD encounters these, the following screen pops up with one or more data element missing:Manual Entry Screen

At this time, there is no option but to press Cancel or use the Esc key to exit, as the required data is not present.